Clear Smiles Alaska schedules appointments Mondays, Tuesdays, and Wednesdays, from 8 AM to 5 PM. Thursday is reserved for lab work and administrative duties. We are closed on Fridays, Saturdays, Sundays, and all major holidays.

We are generally very timely and are unable to accept walk-ins. We understand unexpected needs arise on occasion, but we must maintain a fixed schedule to prevent running over on appointments and delaying other patients. If you have a true orthodontic emergency that cannot wait until your next scheduled visit, please call us right away so we get you in as soon as possible. Our number is (907) 522-5000.

Occasionally an aligner may develop a crack across it. As long as it is not causing any discomfort to the patient, it is not considered an emergency. Remember, even if something happens to an aligner and it breaks into two pieces, continue wearing it – it is much better to wear a broken aligner until we can give you a new set than to go without anything at all. We always recommend keeping your aligners in a safe location – both the new ones and the old ones. If you are on your last set and lose one or both, call us right away! In the meantime, go back to your previous set. It is better for your teeth to be in an older set rather than them moving back to where they were when you started!

Cancellation and No-Show Policy

If you must cancel or reschedule an appointment, please call us by 8 AM the day of your appointment to avoid a No Show charge added to your account. If you forget or otherwise do not come in to your appointment altogether, a charge will be added to your account. We apologize for any inconvenience, but time reserved for you means we cannot attend to the needs of someone else.